Problems with VPN - Troubleshooting

As of January 30, 2019, two-step login is required for faculty and staff VPN connections. Learn more about VPN and two-step login.

Testing Your Configuration

Test your web browser at to see if you've properly configured the proxy or VPN.

  • Properly configured: The above link opens the PDF of "International Cooperation in Marine Sciences" by Roger Revelle.
  • Improperly configured: You cannot view the entire article.


Troubleshooting Tips

  • Clear the cache and cookies in your browser.
  • Try a different browser.
  • If using VPN AnyConnect or VPN EasyConnect, select "allthruucsd" or "2-step Secured - allthruucsd", not split, for group.

Easy Connect Web VPN


Contact the ITS Service Desk with questions about:

  • Your password.
  • Compatibility with your particular hardware/operating system/firewall setup.
  • Other technical questions relating to these configurations.